Fifth Third Bank P& C Account Manager in Louisville, Kentucky
Fifth Third Bank is one of the top-performing banks in the country, with a heritage that spans more than 150 years. We've staked our claim on looking at things differently to making banking a Fifth Third Better. This applies to our relationships with customers and employees alike.
We employ about 18,000 people, and what we offer is:
# A chance for employees to build their future, with supportive career development and financial wellness programs.
# An environment where we win together. We celebrate achievement and work collaboratively. We're also a three-time Gallup Great Workplace honoree.
# An invitation to impact lives in a positive and lasting way. Everything we do is geared toward improving lives. That's fun and exciting.
It comes down to the fact that Fifth Third is a warm and caring place to with which to grow # as a customer or as a team member.
The Wealth and Asset Management division puts more than 100 years of experience to work to help individual, business, and institutional clients build and manage their wealth. Better ideas # and better solutions # begin with better listening. Listening to our clients is at the heart of our strategy to help our clients achieve their financial goals.
GENERAL FUNCTION: Execute sales strategy, initiate contact with existing and potential customers, identify their needs and sell appropriate merchandise to meet those needs.
The role is responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues,andensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
. Manage, underwrite and market all current accounts for clients.
. Handle all customer relations and support services for these accounts. Work with producers/marketing in order to enhance client development, service, quality and sales of these clients.
. Handle new, renewal, endorsements, cancellations and other items for billing, accounting and accuracy purposes.
. Handle mail and company inquiries on all clients as needed. Issue binders, certificates, etc., for any client requests.
. Work as an active member of the department and maintain high staff relationships at all times.
. Communicate with other department members and other departments in order to provide continuity, uniform procedures and agency-wide communication and morale.
. Pursue a program for personal and professional development.
. Work with the rest of the department in maintaining company communication and relations.
. Status reports as required, such as new business and lost business report.
SUPERVISORY RESPONSIBILITIES: None
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
. Excellent written and verbal communication skills
. Understands and executes sales skills well
. Demonstrates effective negotiation and closing techniques
. Strong analysis and judgment skills
. Works well in a team environment
. Prior experience in insurance sales and marketing
. Appropriate insurance licenses
Fifth Third Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.