Fifth Third Bank Business Coordinator in Houston, Texas
Fifth Third Bank is one of the top-performing banks in the country, with a heritage that spans more than 150 years. We've staked our claim on looking at things differently to making banking a Fifth Third Better. This applies to our relationships with customers and employees alike.
We employ about 18,000 people, and what we offer is:
# A chance for employees to build their future, with supportive career development and financial wellness programs.
# An environment where we win together. We celebrate achievement and work collaboratively. We're also a three-time Gallup Great Workplace honoree.
# An invitation to impact lives in a positive and lasting way. Everything we do is geared toward improving lives. That's fun and exciting.
It comes down to the fact that Fifth Third is a warm and caring place to with which to grow # as a customer or as a team member.
Fifth Third Bank's Wholesale division offers banking, cash management, and financial services to large and middle market businesses, government, and specialized industries. In addition to traditional lending and depository offerings, our commercial products and services include global cash management, foreign exchange and international trade finance, derivatives and capital markets services, asset-based lending, real estate finance, commercial leasing, and syndicated finance. We are a team of professionals focused on delivering innovative and client-specific solutions that leverage the Bank's expertise in treasury management, capital markets, and international products and services. Our sales process drives the delivery of financial solutions through a relationship team consisting of subject-matter experts who ensure all aspects of our client's needs are assessed and met.
GENERAL FUNCTION: Performs administrative and analytical duties for manager and staff; acts as
liaison between relationship managers and corporate customers, vendors and prospects; conducts special projects; resolves problems; performs research. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns,andpersonally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive internal and external customer experience. While operatingwithinthe Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES & RESPONSIBILITIES:
. May support a geographically disbursed Business or Vertical across Fifth Third's footprint including multiple Sales Managers and RM's.
. Manages all space planning and physical movement of staff for the Business or Vertical.
. Manages and maintains the business or vertical Business Continuity Plan.
. Manages the P2P Payment system including setting up new vendors and processing/following up on all invoices to ensure payment.
. Runs reports and inputs data in CRM for team as needed.
. Handles Badge Point requests for team.
. Coordinates special bank events and customer entertainment events when necessary, including those that require direct interaction with customers, support staff, and vendors.
. Manages/orders office supplies.
. Ensures new hires have physical requirements in place upon hire including seating assignment, business cards, computer/monitor, remote access, business cards, name plate, access to building, and other supplies as needed.
. Handles travel arrangements, scheduling of appointments, bookings of seminars, and completion of expense reports for managers and RM's.
. Assists in completing materials for team meetings, pipeline reporting, and pitch book/marketing materials (assembling and binding).
. Resolves problems of varying complexity.
. Performs research needed to resolve manager, RM, client or vendor problems in a timely manner.
. Other duties as assigned by supervisor.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
. High school diploma required, higher education preferred.
. Five (5) to seven (7) years experience working in a professional business environment required.
. Proficient in Bank systems (ACE, RAFT, AFS, Kronos, myAccess), Microsoft Office, Excel and Word.
. Self-starter who can be productive with minimal to no supervision a must.
. Articulate and confident talking with senior leaders and clients required.
. Above average interpersonal, problem solving, and customer service skills required.
. Ability to handle and prioritize multiple tasks required.
Fifth Third Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.