Fifth Third Bank Strategic Initiative Manager. in CINCINNATI, Ohio
Fifth Third Bank is one of the top-performing banks in the country, with a heritage that spans more than 150 years. We've staked our claim on looking at things differently to making banking a Fifth Third Better. This applies to our relationships with customers and employees alike.
We employ about 18,000 people, and what we offer is:
# A chance for employees to build their future, with supportive career development and financial wellness programs.
# An environment where we win together. We celebrate achievement and work collaboratively. We're also a three-time Gallup Great Workplace honoree.
# An invitation to impact lives in a positive and lasting way. Everything we do is geared toward improving lives. That's fun and exciting.
It comes down to the fact that Fifth Third is a warm and caring place to with which to grow # as a customer or as a team member.
Information Technology's vision is to be recognized as an industry-leading services company by efficiently delivering solutions and services our customers can rely on. We strive to create a business-focused team that drives significant value for the Company while building customer-centric service delivery models through the integration of technologies, data, and processes. Our customers' trust is earned through the effective delivery of resilient, secure products and services while balancing business needs with industry and regulatory requirements.
Fifth Third Information Technology is comprised of several areas including: Commercial IT, Consumer IT, Payments IT, Infrastructure IT, Enterprise and Corporate Applications as well as IT Security and Risk.
Partners with Executive and Senior Management to identify, prioritize, develop track and execute strategic initiatives. This includes clarifying business objectives, building program structure, establishing program /project direction, providing counseltosenior management, directing cross-functional teams. In addition, this role is required to direct and oversee the end-to-end program definition and governance, as well as coordination of business partners. This role will oversee the successfulexecutionof one or many simultaneous strategic initiatives and manage the PM portfolio aligned to strategic initiatives.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating
concerns, and personally following policies and procedures as defined. Accountable for always
doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a
positive customer experience. While operating within the Bank's risk appetite, achieves results
by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Directly manage the planning and execution of one or many strategic initiatives and/or program
- Facilitate prioritization, scope control, and resource allocation decisions with program
- Provide the required program planning and
prioritization of initiatives.
- Establish and drive the management, education and communication strategy for all
- Establish and maintain effective program governance to ensure project objectives are met; this
is inclusive of driving accountability and ensuring timely completion of deliverables.
- Manage key program requests and mobilize technology, business and operations to ensure
requests are communicated across the enterprise.*
Manage / oversee execution of cross-functional leads.
Identify critical risks and issues and drive issue resolution; escalating to senior
management/stakeholders, using contingency planning and demonstrating appropriate risk
- Manage critical project dependencies and ensure that all requirements are syndicated to
relevant work streams and business partners.
- Coordinate effective communication among teams and stakeholders.
MINIMUM KNOWLEDGE & SKILLS REQUIRED:
Minimum 2 years of banking or financial services experience and demonstrated strong industry acumen.
Significant project/program/change management experience is preferred.
Bachelor*s degree in related field required.
Demonstrated experience in initiating, managing and implementing complex business
transformation projects / programs.
Ability to matrix manage across multiple locations, products and functions.
Experience in constructing actionable business and technical strategies and managing the
implementation of new or revised business and operational processes.
- Experience in managing and delivering technology supported implementations, and experience in
diagnosing inefficiencies and implementing process re-engineering projects is preferred.
- Strong organization, analytical and problem solving skills; demonstrated ability to think about
business problems in new ways and the ability to clarify key issues in complex situations.
Excellent written and verbal communication skills.
Strong facilitation, conflict resolution, negotiation and influencing skills required.
Strong leadership skills required.
A proven team player with the ability to partner, maintain and develop relationships.
Highly self-motivated; ability to work independently with minimal supervision; self-directed.
Able to lead and motivate others and thrive in an extremely fast-paced environment.
Ability to define and manage expectations while leading multiple concurrent projects /
Fifth Third Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.