Fifth Third Bank Principal Cloud Product Owner in Cincinnati, Ohio

JOB DESCRIPTION:

Fifth Third Bank is one of the top-performing banks in the country, with a heritage that spans more than 150 years. We've staked our claim on looking at things differently to making banking a Fifth Third Better. This applies to our relationships with customers and employees alike.

We employ about 18,000 people, and what we offer is:

# A chance for employees to build their future, with supportive career development and financial wellness programs.

# An environment where we win together. We celebrate achievement and work collaboratively. We're also a three-time Gallup Great Workplace honoree.

# An invitation to impact lives in a positive and lasting way. Everything we do is geared toward improving lives. That's fun and exciting.

It comes down to the fact that Fifth Third is a warm and caring place to with which to grow # as a customer or as a team member.

Information Technology's vision is to be recognized as an industry-leading services company by efficiently delivering solutions and services our customers can rely on. We strive to create a business-focused team that drives significant value for the Company while building customer-centric service delivery models through the integration of technologies, data, and processes. Our customers' trust is earned through the effective delivery of resilient, secure products and services while balancing business needs with industry and regulatory requirements.

Fifth Third Information Technology is comprised of several areas including: Commercial IT, Consumer IT, Payments IT, Infrastructure IT, Enterprise and Corporate Applications as well as IT Security and Risk.

#Partnering with Lines of Business teams, business functions, and IT teams to define product needs and opportunities across the Bancorp

#Collaborating with business, technology, and analytics partners to prioritize, articulate and deliver new features from ideation through production release in Agile development, ensuring key outcomes are being met.

#Defining, developing and leading the implementation of product roadmap deliverables, capabilities, and adoption, supporting business outcomes.

#Leading a robust, continuous prioritization process to maximize total value, risk mitigation, and other business benefits across the bank.

#Decision-making in complex situations to drive key outcomes in support of regulatory & compliance needs, new revenue growth, process optimization, & other business-wide analytics needs.

#Staying informed on new technologies and pushing boundaries to introduce new and innovative solutions to build trust and exceed customer expectations and outcomes.

#Acting as a change agent for technologies and supporting processes by leveraging Agile practices to maximize results measured by performance and availability, business agility, technology freshness, and cost optimization

#Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk assessment, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

#Support and adhere to all governance processes as defined by Enterprise.

ESSENTIAL DUTIES & RESPONSIBILITIES:

#Inspire and motivate teams to deliver on the strategy and roadmap for continuous growth and improvement of product outcomes and experience.

#Lead and drive an agile mindset across product teams. Lead in this transformation across peer teams and line of business partners.

#Drive the continued transformation from a project-based to a product-based organization.

#Partner with peer teams to drive this approach broadly.

#Collaborate with cross-functional teams to gain agreement/approval/guidance, including lines of business, operations, legal, compliance, information security, fraud, and related functions.

#Provide transparency and ongoing communications with line of business partners/keystakeholders.

#Ability to solve problems and make decisions in support of the team, with a focus on driving the greatest outcome for the product and the Bank.

#Collaborating with Agile Squad on creating and maintaining a healthy product backlog, creating/reviewing/accepting; backlog items (user stories, defects, technical spikes, etc.); including participating in agile team ceremonies such as sprint reviews/demos.

#Partner with level 1 / 2 support teams, if applicable, to understand all issues associated with the product.

#Engaging with research team to define and implement customer usability testing, concept validation, and co-creation studies to gain insights and identify customer needs and solutions

#Continuous understanding of the customer. Partnering with design, user experience and analytics colleagues to ensure an intuitive customer-research led product features that meets customer needs.

#Maintain and provide product information to users and partners for training and other documentation

#Establish annual goals, objectives and outcomes for product(s); Track and monitor key performance indicators.

#Actively monitor industry trends; participate in industry forums, professional associations, conferences, etc.

SUPERVISORY RESPONSIBILITIES: None.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

*Bachelor's Degree required

#8+ years of related experience required

#Demonstrated success in strategic development and program execution

#Experience working in Agile development preferred.

#Knowledge with deploying and configuring different Public Cloud services such as Amazon Web Services and Microsoft Azure through Automation, preferred.

#Knowledge infrastructure as a code practices leveraging tools such as GitHub and Jenkins for automated infrastructure code test, integration, deployment, and assurance, preferred.

#Knowledge with Scripting Languages such as YAML, JSON, and Python for administration, automation, and monitoring, preferred.

#Knowledge with multiple data center infrastructure technologies such as server virtualization, storage, network, security, middleware, and database, preferred.

#Solid product management background preferred; Strong presence with ability to interact with and influence all levels of the organization.

#Strong consultative and well-articulated communication and writing skills with the ability to interact and influence at all levels of the organization.

#Business acumen and understanding of business processes related to your product and customers.

#Inclusive leadership skills with ability to promote a work environment that fosters creative thinking and innovation.

#Ability to have fun and a willingness to try new things and challenge the status quo.

#Effortlessly collaborative with strong intellectual curiosity and creative problem solving.

#Strong analytical skills with ability to work through complex concepts/data and present well thought-out, simple solutions.

#Ability to self-motivate and work well independently and with different teams; A self-starter with the ability to work in a fast-paced environment with minimal supervision.

Fifth Third Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.