Fifth Third Bank Chief Consumer Credit Risk Officer. in Cincinnati, Ohio


Fifth Third Bank is one of the top-performing banks in the country, with a heritage that spans more than 150 years. We've staked our claim on looking at things differently to making banking a Fifth Third Better. This applies to our relationships with customers and employees alike.

We employ about 18,000 people, and what we offer is:

# A chance for employees to build their future, with supportive career development and financial wellness programs.

# An environment where we win together. We celebrate achievement and work collaboratively. We're also a three-time Gallup Great Workplace honoree.

# An invitation to impact lives in a positive and lasting way. Everything we do is geared toward improving lives. That's fun and exciting.

It comes down to the fact that Fifth Third is a warm and caring place to with which to grow # as a customer or as a team member.

Credit Risk Management, within Fifth Third Bank's Risk division, encompasses Commercial and Consumer Credit Risk along with our Special Assets Group. Independent from the lines of business, our team of Credit Risk Management professionals are responsible for the overall credit risk strategy, risk assessment and oversight of the portfolio of commercial and consumer loans and ancillary bank products with credit risk originated by the various lines of business. Balanced financial risk taking through a clearly established risk appetite is accomplished through underwriting, approval, monitoring and portfolio management of loans across the various lending disciplines.

The Special Assets Group supports the workout of loans with associated credit risks that have been classified at or above defined risk levels deemed too high for the bank to manage in a traditional portfolio. Together, these three departments support the Credit Risk Strategic Framework focused on creating competitive advantage through independent, forward looking and proactive thought leadership.

GENERAL FUNCTION: The Chief Consumer Credit Risk Officer is responsible for the development, implementation, and leadership of the Consumer Risk department. In keeping with the Bancorp's continuous improvement initiatives around process, the ChiefConsumer Risk Officer will evaluate consumer credit delivery processes, administrative activities and portfolio management activities across all lines of business that create or manage consumer credit risk. Develop and lead implementation of improvementsto those processes as changes in risk warrant. The incumbent will partner with line of business decision makers to report risk and profitability, loss forecasts, loan origination strategies, and pricing strategies.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank#s risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.


  • Serve as a role model for the Bancorp Consumer Credit and Operational Risk Management Process

  • Ensure that communication and monitoring of processes, policies, standards and expectations around consumer credit risk are effective so that the consumer credit culture is preserved and remains scalable as Fifth Third grows.

  • Prepare and present consumer credit quality information to the Board and management committees as required. Establish position as the primary contact and conduit for leadership on Bancorp Consumer Credit Risk strategies and best practices, industrychanges, solution development and impact, and execution plans.

  • Understands pertinent regulatory issues and their relative impact on consumer credit and operational risk. Demonstrates thorough understanding of these issues and ensures the dissemination of this information in accordance with expectations of keyBancorp constituents (i.e., Regulatory Agencies, Board of Directors, Senior Management, external auditors).

  • Maintains primary responsibility of formal/informal communication of Consumer Risk activities/results to Senior Management throughout the Bancorp on a periodic basis.

  • Approves or rejects most complex and sizable loans where difficult questions of policy or risk may be involved.

  • Advise credit and loan personnel on the company's overall lending policy, noting significant trends and recommending policy changes if necessary.

  • Serves as the change agent for the consistent implementation of current and new Consumer Risk policies and procedures.

  • Oversees all internal and external examination and audit reviews of the Consumer Bank.

  • Partner with Treasury and Consumer Division management to design and implement appropriate consumer portfolio management strategies in keeping with defined and approved risk parameters and metrics.

SUPERVISORY RESPONSIBILITIES: Develop and manage the Consumer Credit and Operational Risk staff to ensure optimal performance in meeting Risk Management's goals and the objectives of contributing to the Bancorp's continued success in the FinancialServices industry. Develop employees to their full potential and provide challenging opportunities that enhance employee career growth. Perform general staff management duties relating to performance evaluations, promotions, salary recommendations andterminations.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Four-year college degree required; graduate degree in business or finance preferred. Minimum 15 years of consumer risk management experience. Solid understanding of credit processes includingunderwriting, collections, and operations. Ability to manage strategic relationships and provide sound risk management guidance to internal and external business partners. Must possess strong logical/critical thought processes. Outstandingcommunications, organizational, and execution skills. Must be able to deal directly and effectively with outside service providers and other loan institutions/organizations. Demonstrated ability to recruit, develop, and retain top talent to theorganization to ensure adequate succession planning and bench strength.

Fifth Third Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.