Fifth Third Bank Benefits Coordinator. in CINCINNATI, Ohio


Fifth Third Bank is one of the top-performing banks in the country, with a heritage that spans more than 150 years. We've staked our claim on looking at things differently to making banking a Fifth Third Better. This applies to our relationships with customers and employees alike.

We employ about 18,000 people, and what we offer is:

# A chance for employees to build their future, with supportive career development and financial wellness programs.

# An environment where we win together. We celebrate achievement and work collaboratively. We're also a three-time Gallup Great Workplace honoree.

# An invitation to impact lives in a positive and lasting way. Everything we do is geared toward improving lives. That's fun and exciting.

It comes down to the fact that Fifth Third is a warm and caring place to with which to grow # as a customer or as a team member.

At Fifth Third Bank, the Human Capital division provides strategic human resources functions to attract, develop, retain and engage a skilled and diverse workforce. We are a team of professionals who strive to provide the best opportunities in the marketplace and be recognized as an Employer of Choice. We are focused on operational excellence, culture and talent optimization to support the needs of our business and realize a vision to have the highest performing talent in roles critical to achieving our Bancorp objectives.

.Performs under general supervision.

.Perform other administrative duties as necessary.




Partners with appropriate Benefits managers to understand requirements and expectations on administrative and operational initiatives and executes solution in timely manner. Perform a variety of administrative functions and services withinBenefitsdepartment.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensuresthatactions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.


.Collaborate with Benefits leadership to understand, coordinate and manage all logistical needs for a defined set of responsibilities.

.Assists with coordination of Open Enrollment activities, including scheduling of communications, open enrollment events, and material planning

.Assists with monthly bill pay process with vendors to ensure all bills are paid on a timely basis.

.Assists with day-to-day responsibilities for administering the Bank's various benefits programs, including proactive communications, reporting, payment reimbursements, etc.

.May run reports and address employee concerns thru various shared mailboxes, troubleshoot situations and provide resolution.

.Drives project tasks to completion in accordance with the project schedule.

.Make recommendations for improvements, and proposes new approaches based on business need.

.May provide technical support of systems by analyzing, testing, and implementing approved changes according to established procedures and standards.

.Provides operational and administrative support to Benefits department, leverage resources to help meet business needs.

.Collect, analyze and provide periodic reporting of ongoing initiatives.

.Manages multiple projects and tight deadlines, demonstrating flexibility in a fast paced environment.

.Work in a team-oriented setting, utilizing others skills and knowledge, sharing information, and supporting the team.

Minimum Knowledge & Experience Required:

.High School diploma required.

.Requires 2 to 5 years of Human Resources experience.

.Advanced computer skills preferred.

.Ability to coordinate multiple large projects and requests required.

Fifth Third Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.